Get To Know Our Team


NCA, Inc consists of both senior and junior Account Representatives who are precisely trained to implement solutions that increase and retain the customer volume of our campaigns.

We are from different backgrounds, educations, and cities, but our common link is our incredible energy, enthusiasm, and ability to work with each other to accomplish our personal and professional goals.

Meet our CEO, Eric

From Easton, MD, Eric attended Frostburg State University.  After graduation, he began his career as a teacher.  Looking for more, he found himself in sales and marketing.  He had very big goals for his career and opened his first firm in Philadelphia, PA in 2004.  Since, he has returned to his home state and helped expand into several new markets across the country and in addition to running NCA, Inc, he consults firms around the U.S.

Get to know Shane.

Growing up in the greater Philadelphia area, he is a die hard Philadelphia everything sports fan.  He thinks Pats and Genos are overrated and for tourists, if you want an amazing cheese steak, go to Jims on South street!  You won’t regret it.

He graduated from Shippensburg University with a Geography/Land Planning degree and went on to intern for an Architecture and Engineering firm before he decided to move into business. He opened his first company in Newark, Delaware in 2016 and ran his business there for two years.  He recently relocated to Baltimore in November to help manage the NCA location and will soon help expand our firm into new markets.

Get to know Alicia.

Born and raised in Maryland, Alicia is currently a senior at Towson University studying Communications and minoring in Psychology. She’s been with NCA for over a year now and loves being a part of the HR team. In her spare time she likes to watch Netflix and spend time with her kitten, Oliver.

Meet Taylor.

Taylor is originally from South Jersey and travelled to Maryland to play field hockey at Stevenson University. She was a member of the ECAC championship team and helped recruit top talent. She graduated with a Bachelor’s degree in Criminal Justice with a minor in Accounting in 2016. Her competitive edge makes her a key player on our team.